Direct Loan Login

Video demonstration and instructions on how to use the Direct Loan Login:

1. The first step is to enter in the login page of Direct Loan into the address bar of your browser. Here is a link:

2. Next, enter your Userame on the text field next to USERNAME

3. Once through, you will then have to enter in your password on the text field next to PASSWORD

4. If you are an AUTHORIZED PAYERclick on the link that says so  on the username page to log-in to a different window. 



Having Trouble Logging in?

If you are having trouble loggin in through this page, you can follow these steps to reset your username and password.

1. Just under USERNAME, click on the link that says FORGOT USERNAME? This will take you to a page to reset your username.

2. On this page, provide the correct information and click on the REQUEST USERNAME button to succesfully reset your information. Your username will be forwarded to the email address that you entered.

3. If you were able to log-in, but forgot your password, click the link that says FORGOT PASSWORD? This will bring you to another page to reset your password.

4. On this page, once again provide the correct information to retrieve your Password. Your password will be forwarded  to the email that you entered.


Are you STILL having trouble with your Direct Loan Login? Do not worry, simply contact  the company  directly and get help with your credentials:

Telephone numbers:

Direct Loan Servicing

Toll free: 1-800-848-0979
Overseas/International: 011-315-738-6634
Hearing Impaired Borrowers with a TDD: 1-800-848-0983
Direct Loan Consolidation

Toll free: 1-800-557-7392
Hearing Impaired Borrowers with a TDD: 1-800-557-7395
Direct Loan Servicing Center Address

Direct Loan Servicing Center
Borrower Services Department
P.O. Box 5609
Greenville, TX 75403-5609

Payment Address

U.S. Department of Education
Direct Loan Payment Center
P.O. BOX 530260
Atlanta, GA 30353-0260

TEACH Grant Program Address

U.S. Department of Education
TEACH Grant Program
P.O. Box 3900
Greenville, TX 75403-3900

Direct Loan Consolidation Address

U.S. Department of Education
Consolidation Department
Loan Consolidation Center
P.O. Box 242800
Louisville, KY 40224-2800

Direct Loan Servicing Center Hours of Operation

24 hours a day you may obtain your account information or request forms.
Customer Service Representatives are available to answer borrower phone calls from:

Monday through Friday 8:00 am E.S.T. to 8:30 pm E.S.T.
Monday through Friday 5:00 am P.S.T. to 5:30 pm P.S.T.